Dedicated Logistics Manager

Werner Enterprises • Twinsburg, OH

85d • Onsite

About The Position

The Dedicated Logistics Manager has ownership of the dedicated account's profitability through the day to day operations, which include driver management, load planning, and all customer service functions needed to ensure customer satisfaction. The operational functions include supervision of personnel, revenue generation, billing, safety, recruiting, equipment maintenance monitoring, and driver payroll. Coordinates and enforces standards and procedures to work safely and meet key performance indicators (KPI's) established by Werner Enterprises and our customer.

Requirements

• A Bachelor's degree from an accredited college or university in Business Administration with an emphasis in Marketing, Management, or Transportation/Logistics, or an equivalent combination of education and experience.
• Two to three years customer service experience preferred.
• Two to three years transportation experience preferred.
• One to two years AS400 and P.C. experience preferred.

Responsibilities

• Overall account management of key factors such as account profitability, revenue generation, invoicing, personnel management, driver turnover, fleet sizing, load planning, and direct/on-site customer interaction.
• Daily supervision of office personnel (0-10 employees) and drivers (1-200 employees) assigned to respective account.
• Assigning drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, stops, directions, while always keeping the drivers needs and availability in mind.
• Demonstrates a commitment to safety with the support of corporate safety department, enforcing compliance with Federal, State and Organizational rules and regulations.
• Reviews and audits weekly invoicing for accuracy.
• Establish and maintain positive and professional working relationships with drivers, internal associates and customers.
• Monitor performance metrics and participate in customer meetings.
• Coordinate the maintenance of the assets and equipment designated to the account.
• Coordinate HR functions such as interviewing, hiring, discipline and terminations.

Benefits

• Medical, dental and vision plans.
• 401(k) plan.
• Stock purchase plan.
• Paid time off.
• Life insurance.
• Disability plans.
• Other optional supplemental coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Truck Transportation
• Education Level: Bachelor's degree