Dedicated Fleet Manager
About The Position
TOTAL Transportation is dedicated to the profitable delivery of each of our customer's shipments safely, on-time, and claim-free. Our commitment to consistently providing superior service is what makes TOTAL Transportation of Mississippi the best trucking company for all your U.S. transportation needs. We strive daily to provide the service our customers expect and deserve. Safety, security and service will prevail above all else. Each and every employee of Total Transportation of Mississippi is now and always will be dedicated to these principles. What You’ll Do: Supervises driver performance to ensure proper balance is achieved with business needs and driver needs; makes recommendations for performance documentation and terminations. Responsible for addressing issues and disputes for drivers. Track and work with the customer(s) to receive assigned lanes and commitment levels from shipping locations. Includes responsibility for the ETA of the trucks at each stop. Ensures drivers and equipment are performing as necessary to provide on-time service. Ensures all fleet maintenance programs are current on tractors and trailers. Maximizes revenue per tractor through appropriate equipment utilization. Documents and communicates all service related issues. Develops a sense of trust and integrity with the customer. Seeks appropriate guidance from leadership on matters that could negatively impact TTMS financially. Informs drivers of their assigned schedules and loads. Coordinates with drivers on physicals and random drug screens as well as CDL renewal deadlines based on Safety Department tracking and correspondence. Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner. Access, update and maintain a customer’s web portal, if required. Perform all customer service functions including but not limited to accepting EDI orders, manual order entry, and build new customers. Maintain EDI orders within our operating systems Perform load planning functions to provide on time service and maximize utilization. HOS safety audits Other duties as assigned by management.
Requirements
- Bachelor's degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.
- Minimum of 3 years of high volume operational experience required.
- Minimum of 1 year leadership experience required.
- Intermediate interpersonal and communication (verbal and written) skills required; ability to exchange information effectively and tactfully, moderate degree of tack diplomacy when dealing with others and handling sensitive issues.
- Intermediate computer skills required; experience with Microsoft Office, Internet, and applicable company-specific applications.
- Strong analytical, problem solving, strategic and innovative thinking skills.
- Extreme patience in dealing with volatile situations; flawless follow-up procedures.
- Comprehensive knowledge of DOT regulations impacting daily operations.
Nice To Haves
- Experience in the transportation industry a plus.
Responsibilities
- Supervises driver performance to ensure proper balance is achieved with business needs and driver needs; makes recommendations for performance documentation and terminations.
- Responsible for addressing issues and disputes for drivers.
- Track and work with the customer(s) to receive assigned lanes and commitment levels from shipping locations. Includes responsibility for the ETA of the trucks at each stop.
- Ensures drivers and equipment are performing as necessary to provide on-time service.
- Ensures all fleet maintenance programs are current on tractors and trailers.
- Maximizes revenue per tractor through appropriate equipment utilization.
- Documents and communicates all service related issues.
- Develops a sense of trust and integrity with the customer.
- Seeks appropriate guidance from leadership on matters that could negatively impact TTMS financially.
- Informs drivers of their assigned schedules and loads.
- Coordinates with drivers on physicals and random drug screens as well as CDL renewal deadlines based on Safety Department tracking and correspondence.
- Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner.
- Access, update and maintain a customer’s web portal, if required.
- Perform all customer service functions including but not limited to accepting EDI orders, manual order entry, and build new customers.
- Maintain EDI orders within our operating systems
- Perform load planning functions to provide on time service and maximize utilization.
- HOS safety audits
- Other duties as assigned by management.
Benefits
- Medical, Dental, and Vision
- Basic/Supplemental Life
- Accidental Death/Dismemberment
- Health Savings Accounts
- Flexible Savings Accounts
- Company Paid Holidays
- Paid Time Off
- 401k with Employer Matching Contribution
- Employee Stock Purchase Plan
- Paid Parental Leave
- Short Term Incentive Program
- Employee Assistance Program
- Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
