Dedicated Engineer - Network Operations (DENO)
About The Position
Piper Companies is seeking a Dedicated Engineer - Network Operations (DENO) to join a leading provider of secure communications solutions, supporting mission-critical operations across federal agencies through cutting-edge voice and network technologies an onsite contract role, based out of Ft. Belvoir, VA. The Dedicated Engineer - Network Operations (DENO) offers an opportunity to serve as a technical expert supporting secure voice and network solutions for federal clients, specializing in the configuration, integration, and troubleshooting of advanced communications systems.
Requirements
- Active Secret Clearance and compliance with DoD 8570/8140 certification requirements.
- Strong background in telephony, VoIP, SIP, and network operations.
- Familiarity with relevant network and communications products (training available if needed).
- Willingness to work onsite at federal or government-related locations as required.
- Excellent communication and problem-solving skills in technical customer environments.
Responsibilities
- Act as a subject matter expert (SME) on specialized network and telephony products in a customer-facing role.
- Configure and integrate VoIP, SIP, and telephony systems, including exposure to Session Border Controllers (SBCs).
- Conduct lab-based evaluations of new software and hardware to support technical initiatives.
- Troubleshoot and resolve complex issues through fault isolation, triage, replication, and resolution.
- Collaborate with internal support and product teams, escalating unresolved issues as needed.
Benefits
- Medical
- Dental
- Vision
- sick leave if required by law
- 401K
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
251-500 employees
