Dedicated Account Leader, Sr.-JC0026
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About The Position
The Senior Dedicated Account Leader position is responsible for managing customer shipments. This is a hybrid position that oversees all customer operations, consisting of three main responsibilities: fleet management of assigned Drivers, load planning, and customer service of assigned account(s). Leads and develops drivers to maximize operational efficiency and ensure safety, service, and quality. This position minimizes losses, claims, and litigation to protect Company assets and performs safety training and accident preparedness to ensure adherence to Company safety procedures and policies. The Sr. Dedicated Account Leader monitors business activities against short and long-term goals and makes adjustments (e.g., additional staffing, customer load adjustments, etc.) to ensure business objectives are achieved, as well as ensures the development of dispatch plans and the proper allocation of resources (i.e., drivers and equipment) to minimize cost, maximize performance, and meet service commitments. In addition, this role is responsible to support business improvement by meeting personal and departmental goals and objectives timely and effectively. Successful individuals will be strong leaders who are results-driven and thrive on making significant decisions to impact company operations. The Senior Dedicated Account Leader position will provide you with great opportunities to make an immediate impact on our business through your achievements. We are looking for individuals who exhibit a strong personal commitment to teamwork and have demonstrated the ability to communicate and influence others.
