Decom Manager, Data Center Operations

Amazon • Alexandria, VA

117d • $115,800 - $200,100

About The Position

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team in the Amazon Dedicated Cloud (ADC) and invite cleared professionals to join our elite team. Please apply, if you are a proven technology manager with people management/development experience and the drive/vision to take AWS ADC Operations to the next level. The successful candidate will have experience managing people and teams with varying skillsets and diverse backgrounds. This manager will manage a team that provides tracking, auditing, accountability, and decommission processing of all hardware in a minimum of three geographically separated ADC data centers. The team will streamline current processes for maximum efficiency and improve any and all procedures to ensure customer data is protected at all times. In this role you will mentor people in all levels, manage the delivery of large projects and propose technical solutions to complicated problems. Customer trust is foremost for cloud services provided by AWS. Our US government customers must be guaranteed that their data will never be exposed. To ensure this, physical security of the data centers and the cradle to grave tracking of any and all storage medium types (disks, solid state disks, flash cards, etc.) are essential. This manager will hire and manage a team of hourly employees that provides tracking and auditing of all media and parts. They also manage the scanning of inventory and destruction processes using approved equipment.

Requirements

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• 2+ years of experience hiring and managing performance of technicians to meet service level agreements
• 1+ years of experience working on IT hardware including repairs, assembly, manufacturing, installations or life cycle decommissioning
• 1+ years experience working with inventory management systems
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Nice To Haves

• Bachelor's degree or equivalent combination of education and experience
• 2+ years experience in a data center technology role and experience with physical data center infrastructure such as copper/fiber cabling
• Experience developing operational metrics to drive efficiencies
• Experience with LEAN tools and methodologies to lead process improvement and or cost reduction efforts
• Experience working with teams to articulate and refine requirements to assist in the improvement of scanning, tracking, inventory, database software and tooling.

Responsibilities

• Leading and supervising a Decom team of hourly employees within the ADC
• Ensure overall safety and security is supported across multiple teams/shifts
• Strategic planning, forecasting and resolution of problems; addressing any staffing needs
• Mentoring, training and developing direct reports for career progression; appraise performance; reward and discipline employees
• Write and deliver annual performance reviews to senior management
• Develop, improve, and share operational best practices across all ADC regions
• Work with other supporting functions and operational regions to develop performance KPI and metrics; drive throughput efficiencies by continuously improving operational processes.

Benefits

• Medical, financial, and/or other benefits
• Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED