Decision Support Administrator
About The Position
Launch Your Career with Cook Systems Since 1990, Cook Systems —a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent. At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off! Summary: Join our team as a Business Intelligence Support Specialist, where you will empower users to harness the capabilities of business intelligence tools for data querying and reporting. Your role will involve assisting customers with OLAP tools, extracting data, and ensuring seamless system functionality and security.
Requirements
- Associate’s or Bachelor’s Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
- 0 to 1 year of IT work experience in business intelligence tools and systems.
- Familiarity with process and data modeling and data architectural development methodologies.
- Ability to function independently under the guidance of senior professionals.
- Strong problem-solving skills and attention to detail.
Responsibilities
- Support users in utilizing business intelligence tools for database queries and report generation.
- Assist customers in using OLAP tools to extract and compile data for queries and reports.
- Review and optimize queries to address performance issues.
- Participate in the design, development, and documentation of systems.
- Monitor and upgrade enterprise-wide OLAP query and reporting tools.
- Ensure interoperability and security of front-end components.
- Maintain metadata coordination and support production systems.
Benefits
- Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included.
- Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
- Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
- Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
- Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
