About the position
Now Brewing - Decision Scientist - Coffee house Staffing, Scheduling & Analytics! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Imagine a world where every decision is a carefully crafted narrative, where data isn't just numbers but a story waiting to be told. As a Decision Scientist at Starbucks, you will be the storyteller, weaving insights that shape the very fabric of our business. Your role will be pivotal in ensuring our stores are not just staffed, but harmoniously orchestrated to deliver unparalleled customer experiences. Your mission? To infuse analytics into the heartbeat of our labor operations, fostering a culture where data-driven decisions are the norm, not the exception. You will be the architect of this transformation, embedding a mindset that values precision and insight. And through it all, you will embody the guiding principles of Starbucks, modeling behaviors that inspire and lead.
Responsibilities
- Extract and synthesize data from various databases, including Azure: data lake storage, SQL server and legacy systems.
- Apply statistical analysis and modeling techniques, including descriptive and predictive analysis (e.g., regression analysis, clustering, anomaly detection) to uncover valuable insights.
- Present complex technical material to non-technical audiences in an approachable way.
- Provide analytic support (code documentation, data transformations, algorithms, etc.) to implement rules and model insights / recommendations into business processes.
- Tell compelling stories using presentations and data visualizations.
- Collaborate with colleagues at all organizational levels, including both coffeehouse excellence, finance, and Starbucks Technology.
Requirements
- BA/BS with preferred concentration discipline in Stats, Math, Comp Sci, Engineering, Econ, Psychology, Quantitative Social Science or similar.
- Ability to handle and maintain the confidentiality of highly sensitive information.
- Demonstrated experience with Microsoft Office, including PowerPoint.
- Proficiency with SQL and Python; familiarity with both preferred.
- Working knowledge of statistics (descriptive, regression, etc.).
- Business experience with several data visualization tools (e.g., Tableau, Power BI).
- Minimum 1 year of experience in specific field or utilizing designated skills.
Nice-to-haves
- Labor or Workforce Analytics preferred.
Benefits
- 100% tuition coverage through our Starbucks College Achievement Plan.
- Health coverage with a variety of plans to choose from.
- Stock & savings programs like our equity reward program, Bean Stock.
- Flexible scheduling and opportunities for paid time off.
- Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
- Short-term and long-term disability.
- Paid parental leave.
- Family expansion reimbursement.
- Paid vacation from date of hire.
- Sick time (accrued at 1 hour for every 25 hours worked).
- Eight paid holidays and two personal days per year.
- Participation in a 401(k) retirement plan with employer match.
- Discounted company stock program (S.I.P.).
- Incentivized emergency savings and financial well-being tools.
- Access to backup care and DACA reimbursement.
