Decatur Team Member

Martin's Family Clothing • Decatur, AL

102d

About The Position

This position is focused on creating a professional and pleasant atmosphere for customers while ensuring the smooth operation of register procedures, policies, and paperwork. The employee will be responsible for handling transactions accurately and providing friendly customer service. The role requires a complete understanding of register and selling floor procedures, as well as the ability to assist in the presentation of merchandise and training of new sales associates.

Requirements

• High School Degree
• Pleasant, congenial, accurate, efficient, flexible and trustworthy.
• Pleasant telephone etiquette.
• Good mathematical skills.

Responsibilities

• Must have complete understanding of register procedures, selling floor procedures, policies, and paperwork.
• Ability to accurately handle transaction and counting back of change.
• Answers the telephone promptly with a smile; connects callers with the proper department or ensures that a message is taken.
• Ensures friendly customer service with a smile.
• Handles all register procedures in a courteous and friendly manner.
• Checks packages brought into the store.
• Understands and carries out all company policies and selling floor procedures.
• Aids the Area Merchandiser (AM) or Assistant Area Merchandisers (AMA) in the proper presentation of merchandise; including but not limited to: ticketing, signing, sizing, and display.
• Participates in the training of new sales associates, as delegated by the AM or Manager.
• Alert management of ways to prevent shoplifting and internal shrinkage.
• Performs assigned tasks with minimal supervision in a timely manner.
• Follows area assignments to ensure an efficient, smooth running department with a high morale.

What This Job Offers

• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: High school or GED