Debt Negotiator

National Debt Relief, LLC.

4d•$20•Remote

About The Position

As a Negotiator, you’ll help clients regain control of their financial futures by negotiating directly with creditors to secure favorable settlements and resolve accounts with integrity and efficiency. The Negotiator role centers on high-volume creditor negotiations conducted in accordance with the FDCPA (Fair Debt Collection Practices Act), with the goal of reaching settlements that are in the best interest of our clients. You’ll manage client files, research account details, and maintain momentum by averaging about 4 hours of talk time and 30–40 outbound calls per day to keep accounts moving toward resolution. Every interaction requires proactive urgency and the use of proven negotiation practices to maximize client savings and close accounts effectively, accelerating their path toward financial stability. Step into a role where you boldly advocate for clients seeking debt relief, leading each negotiation with confidence and a commitment to transforming lives. If you’re motivated by impactful conversations, fast-paced problem-solving, and seeing the results of your work every day, this is a role where you’ll thrive. This is a full-time remote role with an expected start date of 3/2/2026.

Requirements

Bachelor's degree preferred, or relevant work experience
Analytical mindset with a strong business acumen and professionalism, excellent communication, both verbal and written
High energy, competitive, articulate, passionate, and motivated to be #1
Experience working in a metrics based/goals driven environment
Desire to work in a collaborative, team-oriented environment
Multi-tasker with great organizational and communication skills
The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly
Computer competency and ability to work with a computer
Prior experience using a CRM platform (Salesforce preferred)
Prioritize multiple tasks and projects simultaneously
Exceptional written and verbal communication skills
Punctuality expected, ready to report to work on a consistent basis
Attain and maintain high performance expectations on a monthly basis
Work in a fast-paced, high-volume setting
Use and navigate multiple computer systems with exceptional multi-tasking skills
Remain calm and professional during difficult discussions
Take constructive feedback
Available for full-time position, overtime eligible if classified non-exempt

Responsibilities

Negotiate, deliver, and follow through to completion on client settlement offers and proposals between the client and the creditor
Establish and maintain contact with creditors, collection agencies, collection law firms, and debt buyers
Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible
Review client's banking account to determine funds necessary and available to execute the program
Responsible for achieving monthly KPIs set by management