Debt Capital Markets Operations Specialist

South State Bank

1d•Onsite

About The Position

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES It is the responsibility of the Debt Capital Markets Specialist I to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. This position is responsible for, but not limited to, processing securities transactions with a high degree of accuracy in a various operational system. Works in a fast-paced environment balancing multiple requests simultaneously. Independently leverages technology and resources to achieve routine efficiencies. Provides extraordinary customer service in a professional team environment. ESSENTIAL FUNCTIONS This position is expected to perform the specific duties, tasks, and responsibilities as outlined below: Provides extraordinary customer service to customers, colleagues, and associates (both internal and external) enthusiastically, professionally and with confidence through various means of communication Responsible for the accurate processing of securities transactions through various systems which includes the entry of detailed information for establishing new accounts, new security issue set up, trade tickets, settlements, payments of principal / Interest and pledging, etc. Leverages technology and resources appropriately to perform various functions efficiently including communications, recordkeeping, reporting, etc. Research and resolve issues independently Provides knowledge sharing with team members to strengthen understanding of processes, controls and regulatory requirements Participates in proactive team efforts to achieve departmental and company goals Remain knowledgeable of changes affecting securities processes that may create operational service opportunities Strive to achieve an in-depth understanding of securities and processing as well as a general understanding of other Division services Maintain good relationships with internal and external customers, management team, and other contacts Ensure that the Bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied with Provide assistance to other employees by liaising with them through healthy and positive interactions Be involved in performing marketing endeavors/efforts Continuously update skills by participating in professional training Seek opportunities to improve skills through cross-training offered by the Bank All other tasks, responsibilities, or duties, as directed by management Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department
Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank
Must have good knowledge of business English, including spelling and punctuation
Must possess basic English language skills to write and speak clearly, and effectively with coworkers and customers
Must be well-organized, accurate, and attentive to detail
Must be cooperative and willing to assist coworkers and customers on a regular basis
Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others
Must possess excellent multi-tasking skills and be able to function well under pressure
Must be able to remain composed under pressure and respond to customer and coworker concerns regularly
Must have a keen eye for detail and follow instructions to the letter
Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times
Education: Minimum High School diploma or general education degree (GED)
Experience: One to three years related experience and/or training
Certifications/Specific Knowledge: None
Required annual compliance training, New Employee Orientation

Responsibilities

Provides extraordinary customer service to customers, colleagues, and associates (both internal and external) enthusiastically, professionally and with confidence through various means of communication
Responsible for the accurate processing of securities transactions through various systems which includes the entry of detailed information for establishing new accounts, new security issue set up, trade tickets, settlements, payments of principal / Interest and pledging, etc.
Leverages technology and resources appropriately to perform various functions efficiently including communications, recordkeeping, reporting, etc.
Research and resolve issues independently
Provides knowledge sharing with team members to strengthen understanding of processes, controls and regulatory requirements
Participates in proactive team efforts to achieve departmental and company goals
Remain knowledgeable of changes affecting securities processes that may create operational service opportunities
Strive to achieve an in-depth understanding of securities and processing as well as a general understanding of other Division services
Maintain good relationships with internal and external customers, management team, and other contacts
Ensure that the Bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied with
Provide assistance to other employees by liaising with them through healthy and positive interactions
Be involved in performing marketing endeavors/efforts
Continuously update skills by participating in professional training
Seek opportunities to improve skills through cross-training offered by the Bank
All other tasks, responsibilities, or duties, as directed by management