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If you are motivated and believe in the credit union philosophy of 'People Helping People,' join our team! Position Overview: The Fraud Analyst is responsible for conducting time-sensitive investigations and resolving moderately complex disputes involving unauthorized card transactions performed at the point-of-sale (POS), automated teller machine (ATM), and online merchant terminals. Analysts will leverage knowledge of Visa, Mastercard, and applicable Federal Regulations to process chargebacks and recover funds on behalf of the cardholder while minimizing liability and risk for the credit union. Analysts will be responsible for analytical review of transaction authorization records, electronic journals, video footage and any other data points necessary to quantify a dispute.
