Dealership Sales Receptionist - Key Hyundai of Salem

Key Auto Group•Salem, NH

14h•Onsite

About The Position

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations. Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.

Requirements

Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Organizational skills to prioritize workload
Ability to multitask in a fast-paced environment
Knowledge of office management systems and procedures
Excellent time management skills and ability to multitask and prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Ability to learn new tasks and responsibilities, and willingness to ask for assistance and further training when necessary
Strong organizational and planning skills
Proficiency in MS Office
Office experience preferred

Nice To Haves

Bilingual English/Spanish a plus

Responsibilities

Provide prompt, efficient, quality service to all customers at all times
Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work
Greet customers in a timely, friendly, and professional manner
Schedule phone appointments
Assign Sales Associates to leads
Notify managers of customers waiting for assistance
Answer all external and internal customer questions with honest and genuine concern
Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate
Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary.
Assist in other administrative duties including sorting and filing