Dealership Sales Desk Manager

Lithia & Driveway•Anchorage, AK

About The Position

Dealership: L0215 Lithia Kia of Anchorage Lithia Kia of Anchorage - Alaska Sales Desk Manager We are part of Lithia Motors, a Fortune 300, publicly traded (NYSE: LAD) company that is on the fast track to even more success and development. Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals. Lithia Kia of Anchorage is a very busy, high energy store, grew the market share up 24% last year, year over year, and sold 1900 cars last year. If you are a high performing Sales Desk Manager we want to talk to you. Responsibilities The Automotive Sales Desk Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved. This individual is responsible for training, cross-training, and development of all sales staff. Ensure sales goals are attained Manage daily activity & training of the sales staff Ensure sales people are engaging with customers Address and resolve customer concerns Qualifications Previous Automotive Sales Management experience a plus Must have a proven track record with an exceptional CSI Strong communication and customer engagement skills Acceptable driving record and a valid driver's license in your state of residence We offer best in class industry benefits: Competitive pay Opportunities for Career advancement Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability & Paid Life Insurance 401(k) Retirement Plan & Employee Stock Purchase Plan Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Requirements

Previous Automotive Sales Management experience a plus
Must have a proven track record with an exceptional CSI
Strong communication and customer engagement skills
Acceptable driving record and a valid driver's license in your state of residence
High School graduate or equivalent, 18 years or older required.

Responsibilities

The Automotive Sales Desk Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved.
This individual is responsible for training, cross-training, and development of all sales staff.
Ensure sales goals are attained
Manage daily activity & training of the sales staff
Ensure sales people are engaging with customers
Address and resolve customer concerns