Dealer PT

Boomtown New OrleansHarvey, LA
Onsite

About The Position

PENN Entertainment is seeking talent that believes in having fun to join their team. The company operates in an exciting, fast-paced entertainment industry and values diversity among its coworkers. PENN Entertainment is committed to career growth and provides support for team members to expand their possibilities. The company offers a competitive Total Rewards package, which includes wellness programs supporting financial, physical, and mental well-being. Specific benefits like day-one medical coverage, 401(k) matching, and annual performance bonuses may vary by position. Paid time off is earned according to local policy and increases with the length of employment. PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, with 43 destinations across North America, online sports betting, and iCasino via theScore Bet Sportsbook and Casino®. The company is also committed to values like diversity and sustainability for its community, team members, vendors, and the planet.

Requirements

  • Must have strong verbal communication skills; must be fluent and literate in English.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Knowledgeable of applicable state gaming laws and regulations.
  • Must have excellent customer service and interpersonal skills.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Highly organized and detail oriented.
  • Able to add, subtract, multiply, and divide accurately to figure payoffs.
  • Ability to work any shift or hours, including nights, weekends, holidays, and overtime.

Responsibilities

  • Adheres to all departmental and property policies and procedures regarding guest service standards.
  • Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.
  • Provides fast, flawless, personalized service to players.
  • Consistently builds and maintains rapport with guests.
  • Maintains knowledge of all aspects of the games dealt.
  • Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.
  • Conducts assigned game according to procedure.
  • Ensures appropriate game protection.
  • Ensures appropriate game pace for all players.
  • Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.
  • Ensures payouts are made quickly and accurately.
  • Fills and credits tables by verification of cheques.
  • Opens and closes tables according to established guidelines and procedures.
  • Performs all other related and compatible duties as assigned.
  • Maintains strict confidentiality in all company matters.

Benefits

  • competitive Total Rewards package
  • wellness programs designed to support our team members' financial, physical, and mental well-being
  • day-one medical coverage
  • 401(k) matching
  • annual performance bonus
  • Paid time off is earned according to the local policy and increases with the length of employment
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