Dealer - Table Games

Seminole Gaming•Okeechobee, FL

8d•Onsite

About The Position

Overview COMPANY PROFILE: In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE: Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

Requirements

Experience in Table Games as a Dealer, for multiple games including black jack, baccarat, and carnival games required.
Must have a minimum of two years Casino Dealer experience.
Must be able to deal Black Jack with a high level of proficiency.
Must possess excellent customer service and talent relation skills.
Must be a High School Graduate or possess an equivalent diploma.

Nice To Haves

Experience in craps and/or roulette, perferred.

Responsibilities

Offers the highest possible level of customer service resulting in a maximum level of customer enjoyment and return play.
Responsible for knowing all policies & procedures of the specific table game he/she is dealing.
Maintains a work environment that is safe, professional, friendly, conducive to a high level of productivity and performance, as well as, morale.
Works diligently to support the Seminole Gaming’s culture and team philosophy throughout the property.
Acts as a role model to all Team Members and encourages other team members to do the same.
Promotes positive public relations and creates an enjoyable atmosphere for all customers.
Ensures the protection of customer’s rewards and credit lines.
Complies with all departmental and Company Policies including Seminole Gaming’s business ethics guidelines.
Complies with all regulatory requirements.
Maintains confidentiality of all Seminole Gaming’s trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
Creates and ensures a fun-filled, entertaining and exciting environment.
Serves in the role and complete the responsibilities of a Dual Rate Dealer/Floor Supervisor as requested.
Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
Demonstrates actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication