Dealer- Full time, Table Games (Harrah's SoCal)

Caesars Entertainment•Valley Center, CA

32d•$12•Onsite

About The Position

This position creates an entertainment environment for all guests. Provide courteous, friendly, and prompt service in dealing table games. About the role: • Upbeat interactions with all guests and team members. • Proactive in anticipating guest needs. • Dealers must be motivated in familiarizing themselves with all guests’ names. • Must possess money handling skill in providing chips for guests. • Memorize rules of play, procedures and pay tables. • Basic knowledge of other games and services offered at property. • Routinely strives to build and achieve customer satisfaction. • Exercises appropriate discretion in communications with customers. • Remains acutely aware of attempts to cheat and can identify unusual guest behavior, alerting a Table Games Supervisor, Assistant Manager, or Table Games Manager. • Acts as a role model and present oneself as a credit to Harrah’s Resort Southern California and encourage others to do the same. • Completes all compliance training and adheres to regulatory, departmental, and company policies. • Remains knowledgeable on property amenities and can provide suggestions or answer guests’ questions.

Requirements

High school diploma preferred.
At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution.
Must possess strong money handling and documentation skills.
Must meet Harrah’s Resort Southern California standards regarding dealing skill, defined as game knowledge, accuracy, speed, and game protection.
Knowledge of casino policies, procedures, and regulations pertaining to the Table Games.
Must be able to work with touch screens and enter data.
Must be able to get along with co-workers and work as a team across departments and level of management.
Must present a well-groomed appearance.
Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property.
Must be able to bend, crouch, kneel, twist, lift and work at a desk.
Must be able to stand while working for up to 2 hours at a time.
Responds to visual and aural cues.
Must be able to read, write, speak, and understand English.
Must be able to acknowledge, greet, and converse in English with customers.
Must be able to lift, pull, push, or carry up to 40 pounds.
Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment.
When on casino floor, must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.

Responsibilities

Creates an entertainment environment for all guests
Provide courteous, friendly, and prompt service in dealing table games
Upbeat interactions with all guests and team members
Proactive in anticipating guest needs
Dealers must be motivated in familiarizing themselves with all guests’ names
Must possess money handling skill in providing chips for guests
Memorize rules of play, procedures and pay tables
Basic knowledge of other games and services offered at property
Routinely strives to build and achieve customer satisfaction
Exercises appropriate discretion in communications with customers
Remains acutely aware of attempts to cheat and can identify unusual guest behavior, alerting a Table Games Supervisor, Assistant Manager, or Table Games Manager
Acts as a role model and present oneself as a credit to Harrah’s Resort Southern California and encourage others to do the same
Completes all compliance training and adheres to regulatory, departmental, and company policies
Remains knowledgeable on property amenities and can provide suggestions or answer guests’ questions