Dealer Services Specialist
About The Position
As a Dealer Services Specialist , you’ll play a key role in supporting Lithia’s dealership network by coordinating licensing, compliance, dealership updates, and regulatory requirements across multiple states. This position is responsible for ensuring corporate and dealership records remain accurate, up to date, and compliant with local and state automotive franchise regulations. This role is highly collaborative; you’ll work closely with internal departments across Lithia, as well as external vendors and partners, to ensure Dealer Services processes are completed efficiently and accurately.
Requirements
- Strong attention to detail and organizational skills
- High sense of urgency and ability to prioritize
- Excellent written and verbal communication skills
- Strong time management and follow-through
- Associate’s or bachelor’s degree in Business or related field , preferred
- Experience in Administrative Licensing/Compliance
- High School graduate or equivalent, 18 years or older required.
Nice To Haves
- Experience in the automotive industry is preferred
Responsibilities
- Research and interpret state and local laws to ensure licensing compliance related to acquisitions, divestitures, relocations, entity changes, leadership updates, line/make changes, and other dealership events
- Manage a comprehensive licensing database and ensure renewals are submitted before expiration
- Monitor regulatory changes and proactively mitigate compliance risk
- Maintain accurate dealership data across centralized systems, including legal entities and DBAs
- Order and validate insurance certificates (COIs) and bond documentation required for licensing
- Support cross-functional projects tied to dealership events and operational updates
- Build relationships with third-party vendors and external partners throughout acquisition/divestiture processes
- File, organize, and maintain documentation in accordance with compliance standards
- Respond to dealership and internal leader inquiries regarding licensing, entity, and compliance matters
- Monitor and respond to the Dealer Services team hotline email
- Identify opportunities to improve and standardize processes for greater efficiency and accuracy
- Communicate with senior and executive leadership to support assigned initiatives
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
