Dealer School

Gun Lake Tribal Gaming•Wayland, MI

2d•Onsite

About The Position

This trainee position will teach the basics of dealing Blackjack efficiently and accurately, providing friendly and proactive interaction with all guests and Team Members. Perform responsibilities in accordance with all Company standards, policies, and procedures.

Requirements

Must be 21+ years of age.
High School Diploma or GED required
Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
Have excellent customer service skills.
Have basic money-handling skills.
Must possess basic math skills like addition and multiplication without the use of a calculator.
Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
Ability to sit, stand, bend, reach, and twist over a table for up to two hours at a time.
Ability to lift and or move up to 25 lbs.
Visual and auditory ability to identify unusual or unethical practices that jeopardize the integrity of the game.
Have the manual dexterity necessary to shuffle and pitch cards or to work a stick and deal base.

Responsibilities

Responsible for practicing, supporting, and promoting Gun Lake Casino Resort’s “Unsurpassed Service” standards at all times.
Learn and understand all aspects of the game Blackjack.
Create an atmosphere of hospitality and friendliness toward guests and Team Members.
Compliance of company and departmental policies and procedures.
Ensure proper cleanliness of assigned game.
Ensure equipment is in good working order.
Ensure game protection.
Ensure good game pace for all players.
Ensure payouts are made quickly and accurately.
Learn the process to fill and credit tables by verification of cheques.
Learn the process of opening and closing tables by verification of all cheque inventory.