Dealer Sales Support

Aqua Finance • Wausau, WI

323d

About The Position

The Dealer Sales Support is responsible for providing great customer service to our dealer network. They facilitate and promote marketing programs, triage incoming telephone calls, assist with dealer set-ups, and provide support to dealers and customers.

Requirements

• High School Diploma or GED equivalent required
• 2 years of experience in Reporting, Sales, or Customer Service, or related work experience, required
• Financial industry experience preferred
• Attention to detail and accuracy required
• Excellent verbal and written communication skills required
• Proficient in the utilization of Microsoft Office Suite
• Ability to thrive in a fast-paced work environment

Responsibilities

• Triage and support various incoming calls, not limited to, online portal support, dealer account updates, and misdirected customers/dealers
• Responsible for gathering prospective dealer application information and processing set-ups for decisioned dealers
• Complete follow-up calls to assist in updating dealer account maintenance, sales information, and dealer compliance
• Help assist account managers with their region as necessary
• Performs various administrative duties including imaging files, printing documents, and compiling promotional packets
• Creation and sending of Welcome Packets, Aqua Bucks, and other dealer requested forms

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 251-500 employees