Dealer Relationship Manager (DRM)

Stellantis Financial Services•Tulsa, OK

6d•Hybrid

About The Position

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citron, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary : Responsible for managing an assigned territory, comprised of Stellantis (STLA) OEM automobile dealerships, to achieve the desired product penetration of indirect auto finance retail installment and lease contracts, commercial fleet accounts and floor plan opportunities in-line with corporate objectives.

Requirements

Minimum of 2 years of experience as an underwriter for retail, small business, lease, or commercial lending, or as a Dealer Relationship Manager for a captive, bank, or finance company in the automotive indirect lending industry.
Completion of the Dealer Centered Selling Certification program is required upon hire for the Dealer Relationship Manager role.
High School Diploma, GED or equivalent.
Functional knowledge of retail automotive operations, including sales finance and dealership management
Proven ability to review and analyze credit within a lending environment
Demonstrated capability to develop and maintain effective business relationships
Strong communication and interpersonal skills
Comprehensive understanding of sales principles and best practices
Skilled in analyzing data and market trends to support strategic decision-making
Overtime required required on an as needed basis.
Travel 25-50% - as required on an as needed basis.
Must live within the state of: Tulsa, Oklahoma

Responsibilities

Serve as the primary point of contact for all dealership relationships, including retail finance, leasing, floor plan, and fleet lead generation.
Deliver training to dealership staff to increase application and contract volume with SFS.
Conduct sessions on SFS credit guidelines to help sales and finance managers optimize approvals and funding.
Build and maintain strong working relationships with existing and new dealership personnel.
Collaborate closely with credit and funding departments to address contract issues and support funding efficiency.
Support dealership and SFS goals by aligning relationship efforts with performance targets.
Monitor and analyze market trends and dealership performance to identify opportunities and challenges.
Maintain thorough documentation including call reports, itineraries, mileage logs, and submit timely expense reports.
Participate in weekly sales calls and other required meetings to share updates and align with regional goals.
Handle and protect sensitive consumer information (e.g., SSNs, DOBs) in accordance with data privacy standards.