Dealer Registration Clerk-FRIDAY ONLY

Americas Auto Auction West Michigan IncWayland, MI
23dOnsite

About The Position

America’s Auto Auction (AAA) is experiencing growth, and we want you to be part of it. We are one of the nation’s premier auto auction groups. America’s Auto Auction has developed a platform built on lasting relationships and superior service that leverages the best of vehicle offerings. Position Summary: The Dealer Registration Clerk is responsible for ensuring smooth and accurate registration of dealers for auction sales, both in-person and online. This role requires strong attention to detail, excellent customer service skills, and the ability to handle financial and administrative tasks efficiently. The Dealer Registration Clerk serves as a key point of contact for dealers, providing assistance with registration, payments, documentation, and account inquiries.

Requirements

  • High school diploma or equivalent required; additional education in business, finance, or office administration preferred.
  • Strong attention to detail with excellent organizational skills.
  • Proficiency with Microsoft Office Suite and ability to learn auction software systems.
  • Strong communication skills (verbal and written) with a professional demeanor.
  • Ability to multitask and work in a fast-paced environment.

Nice To Haves

  • Previous experience in customer service, office administration, or finance-related roles (preferred, not required).
  • Familiarity with banking processes and handling financial transactions is a plus.

Responsibilities

  • Register dealers for sales (in person and online), ensuring accuracy of information and compliance with auction policies.
  • Verify, update, and input dealer bank and financial information into the system.
  • Work the front counter, including taking payments, issuing gate passes, answering phones, and assisting with dealer inquiries.
  • Manage communication with dealers through collection calls, emails, and mailing of statements or notices.
  • Maintain accurate records of dealer accounts, payments, and registration documents.
  • Scan and organize paperwork to ensure accurate recordkeeping.
  • Provide professional and courteous customer service to all dealers and visitors.
  • Support other auction office functions as needed to ensure efficient operations.

Benefits

  • 401K with Matching
  • Competitive Pay
  • Medical, Dental, Vision
  • Life Insurance
  • Short- and Long-term disability
  • Critical Illness
  • Paid Holidays
  • Paid time off
  • AD&D Insurance
  • Employee Assistance Program (EAP)
  • And more!
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