Dealer Program Coordinator

MillerKnoll

8d•$70,000 - $90,000

About The Position

Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. General Purpose: Responsible for management of dealer programs, supporting the onboarding and development of dealer channel partners across North America. This role oversees program logistics, cross-functional coordination, and dealer engagement to ensure consistent execution. The position manages the rollout and ongoing administration of new and recurring programs, including training, communications, change management, and maintenance.

Requirements

Bachelor’s degree in business, management, or a related field, or equivalent professional experience.
General understanding of channel, partner, or distribution‑based business models.
Ability to work collaboratively across teams and influence stakeholders without direct authority.
Strong judgment, decision‑making, and problem‑solving skills.
Experience supporting organizational change and managing transitions from planning through execution.
Proficiency with program management, collaboration, and data tools, including Microsoft 365 applications (Excel and PowerPoint), Smartsheet, data visualization platforms (e.g., Tableau), and other databases or reporting systems.
Ability to balance operational execution with an understanding of broader program objectives.
Strong communication skills, including written, verbal, interpersonal, and presentation.
Financially literate with solid business acumen.
Ability to perform all essential functions of the position with or without reasonable accommodation.

Responsibilities

Manage the day-to-day execution of assigned dealer programs, ensuring consistent, accurate, and timely delivery.
Support the rollout, administration, and ongoing maintenance of new and recurring dealer programs.
Work directly with dealer partners to support participation, understanding, and successful program engagement.
Partner cross-functionally to coordinate program activation activities, including training, communications, onboarding, and change management.
Develop and maintain program deliverables and communications, including presentations and dealer-facing materials, to support program rollout, marketing, and adoption.
Support dealer-facing learning, networking, and engagement activities aligned with assigned programs.
Serve as the subject matter expert on program operations, requirements, and execution details.
Drive program adoption and proficiency through strong operational support and stakeholder collaboration.
Monitor and coordinate program-related financial and administrative activities as required, including budget support and compliance with internal processes.
Manage workflows across teams by effectively influencing priorities, decisions, and execution related to dealer programs.