DEALER II - TABLE GAMES

Hard Rock International • Ottawa, IL

264d

About The Position

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city. Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement. Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Requirements

• Pass a basic math assessment.
• Successfully complete an interview.
• Successfully complete Table Games auditions for all required games.
• Demonstrate exceptional guest service skills including a positive demeanor and calm, steady temperament.
• Demonstrate and maintain strong ethical standards at all times.
• Demonstrate excellent interpersonal, written and verbal communication skills in English.
• Proficiency in a second language (French) is preferred.
• Obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Responsibilities

• Responsible for dealing an assigned game in accordance with established policies and procedures.
• Complies with all departmental and Company Policies including business ethics guidelines and all regulatory requirements.
• Offers the highest possible level of Guest service resulting in a maximum level of customer enjoyment and return play.
• Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as morale.
• Works diligently to support the Company's culture and team philosophy throughout the property.
• Amicably resolves customer related problems in a fast paced environment.
• Ensures the confidentiality and protection of each Guest's personal information, including rewards, credit lines, win/loss and playing habits.
• Maintains confidentiality of all Company proprietary information including business processes, customer lists, marketing plans and any other confidential information.
• Performs the functions of a Dealer on an assigned shift.
• Act as a role model to all Team Members and always present oneself as a credit to the Hard Rock Brand.
• Promote positive public relations and create an enjoyable atmosphere for all.

What This Job Offers

• Job Type: Part-time
• Industry: Food Services and Drinking Places