Dealer/Floorperson - Dual Rate

Four Winds Casinos Career Site•Dowagiac, MI

26d•Onsite

About The Position

SUMMARY: Responsible for dealing table games accurately and in a professional, proficient manner according to policies and procedures and in compliance with gaming regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Protects and controls specific game assigned. Conducts the games in accordance with policies and procedures, handling player transactions and notifying Pit Manager of any irregularities. Advises Pit Manager or Floor Person of any player disputes or arguments that may arise during the game. Informs Pit Manager or other games personnel of any important or relevant facts regarding specific players and their action. Maintains a professional, friendly and courteous atmosphere providing the guest with a good gaming experience, and notifying floor person supervisor of any guest needs; i.e., cocktails, host service, etc. Understands and promotes departmental and property-wide promotions. Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures. Enforces performance standards, policies and procedures relating to all table games, ensuring compliance with the Gaming Commission regulations. Checks bankroll from previous shift to ensure accuracy; assists Pit Manager in physical count of bankroll at shift change. Observes game, players, and dealers, to ensure accuracy of the game and game protection. Ensures that all games move at an appropriate pace. Assists in training and evaluating of subordinate employees in a fair and equitable manner. Encourages rated play and tracks players, noting buy-ins, length of play, win/loss and average bet. Understands pit accounting procedures and administrative tasks, i.e., fills, credits, marker transactions and responsibilities. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent experience preferred.
Proven dealer knowledge and experience on the assigned game required.
Basic knowledge of all current house procedures required.
Strong communication and interpersonal skills required.
This position requires a Level 2 Gaming License.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to respond to common inquiries from other employees or guests.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense reasoning to variety of situations.

Responsibilities

Responsible for dealing table games accurately and in a professional, proficient manner according to policies and procedures and in compliance with gaming regulations.
Protects and controls specific game assigned.
Conducts the games in accordance with policies and procedures, handling player transactions and notifying Pit Manager of any irregularities.
Advises Pit Manager or Floor Person of any player disputes or arguments that may arise during the game.
Informs Pit Manager or other games personnel of any important or relevant facts regarding specific players and their action.
Maintains a professional, friendly and courteous atmosphere providing the guest with a good gaming experience, and notifying floor person supervisor of any guest needs; i.e., cocktails, host service, etc.
Understands and promotes departmental and property-wide promotions.
Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
Enforces performance standards, policies and procedures relating to all table games, ensuring compliance with the Gaming Commission regulations.
Checks bankroll from previous shift to ensure accuracy; assists Pit Manager in physical count of bankroll at shift change.
Observes game, players, and dealers, to ensure accuracy of the game and game protection.
Ensures that all games move at an appropriate pace.
Assists in training and evaluating of subordinate employees in a fair and equitable manner.
Encourages rated play and tracks players, noting buy-ins, length of play, win/loss and average bet.
Understands pit accounting procedures and administrative tasks, i.e., fills, credits, marker transactions and responsibilities.
Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests.
Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.