Dealer Escalation Specialist - Call Center Parts Support
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About The Position
CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial's 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction. The Dealer Escalation Specialist is an empowered and vital direct link between multiple crucial team members (including dealers, vendors, field personnel, as well as manufacturing, logistics, and supply chain to rapidly resolve part availability needs and orchestrate critical shipments to improve company image, competitive advantage, customer and dealer satisfaction, equipment uptime, as well as cultivate dealer service capability. This position is 100% remote and can be located anywhere in the U.S.
