Dealer Communication Coordinator
About The Position
This position is responsible for the dealer performance, relationship, and funds collection associated with refund cancellations. The Dealer Communication Coordinator position will primarily involve client/dealer external communications and refund collections aimed at dealerships and will include the gathering of proceed level data as well as the overall performance of an assigned dealer or dealer network. Additionally, the Dealer Communication Coordinator may need to collaborate with client Dealer Relationship Managers to report escalations. The Dealer Communication Coordinator will be responsible for ongoing dealer relationships, representing both Allied Solutions and clients. This position is also responsible for dealer education of the Refund Plus program, dealer responsibilities in the process, and continuous follow-up and monitoring of dealer performance.
Requirements
- High school diploma or GED required.
- 3-4 years of work-related experience required.
- Access to outside programming systems needed for documentation work. Examples: RFP program, Cox automotive, and client documentation programs needed to obtain product contracts.
- MS Office Experience including Excel and Power BI.
Nice To Haves
- Associate’s degree, vocational training or technical training preferred.
Responsibilities
- Data Entry, Analysis, and Database Maintenance
- Communications Servicing with Higher Level Problem Solving
- Priority Research
- Other duties assigned
Benefits
- medical, dental and vision insurance coverage
- 100% company-paid life and disability coverage
- 401k options with company match
- three weeks PTO by the end of the first year
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
