Dealer 5 Games - Table Games - Swing - On Call

Palms • Las Vegas, NV

28d • Onsite

About The Position

This position is responsible for dealing casino games while ensuring a courteous, engaging, and enjoyable experience for Palms Casino Resort guests. The position also plays a key role in generating revenue for the department through excellent customer service and effective game management.

Requirements

• You must proficiently deal all the games (Baccarat, Blackjack, Pai Gow Poker, Roulette, and Ultimate Texas Hold’em).
• You must be literate and fluent in English.
• You must be eligible to obtain and maintain a GCB Nevada Gaming License.
• Mathematical skills, including ability to add, subtract, multiply and divide.
• Excellent guest service and interpersonal skills.
• Good communication skills.
• Flexibility to accommodate changing business demands, i.e., schedule changes and overtime.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Adhere to all regulatory, company and department policies and procedures.
• Available to work all shifts to include evenings, weekends, and holidays.

Responsibilities

• The ability to deal the 5 core games (Baccarat, Blackjack, Pai Gow Poker, Roulette, and Ultimate Texas Hold’em) and provide guests with courteous and accurate service while promoting an entertaining environment.
• The skill set to deal a procedurally correct game, while maintaining department standards of game productivity and protecting company assets.
• The capability to assist guests by answering general questions and handling special requests to provide them with courteous service to encourage gaming activity.
• Actively support and sell current marketing promotions and be a strong advocate of the Serrano Club program.
• Maintain a professional, neat and well-groomed appearance in accordance with the departmental dress code.
• Continuously demonstrate a pleasant and enthusiastic demeanor.
• Consistent and regular attendance and punctuality.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed