Deal Operations Specialist - Santa Rosa, CA
About The Position
Responsibilities: Responsible for reviewing, auditing documentation for proper placement in the system Enter information, upload documents and photos into local MLS Create and manage transactions in operating system Send communication to Sales Associates regarding incomplete files Work with the branch office administrative staff, as well as Agent Services staff to ensure data accuracy and compliance to prevent errors Provide customer support to all of our agents and supporting staff at our branches Additional duties as required by business need
Requirements
- Minimum of 1-2 years' experience in data entry, customer service or real estate related roles
- Skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, and Microsoft Teams. Ability to learn external and internal real estate related applications.
- Excellent Customer Service and communication skills required (both written and oral).
- Excellent organizational skills and attention to detail required combined with speed and accuracy.
- Creative problem-solving skills.
- Ability to communicate with different audiences to convey message successfully and to change gear quickly to support different customers
- Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
- Outstanding organizational and file management skills; emphasis on attention to detail
- Customer-focused, delivery-oriented, ability to work in a team environment
Responsibilities
- Responsible for reviewing, auditing documentation for proper placement in the system
- Enter information, upload documents and photos into local MLS
- Create and manage transactions in operating system
- Send communication to Sales Associates regarding incomplete files
- Work with the branch office administrative staff, as well as Agent Services staff to ensure data accuracy and compliance to prevent errors
- Provide customer support to all of our agents and supporting staff at our branches
- Additional duties as required by business need
Benefits
- Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
- 401(k) savings plan with company match
- Paid Time Off to Include Holidays , Vacation Time, and Sick Time
- Paid Family & Paternity Leave
- Life Insurance
- Business Travel Accident Insurance
- All employees receive access to LinkedIn Learning
- Tuition reimbursement for approved programs
- Employee Referral Program
- Adoption Assistance Program
- Employee Assistance Program
- Health and Wellness Program and Incentives
- Employee Discounts
- Employee Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Real Estate
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
