Deal Operations Analyst

EmburseDallas, TX
22h

About The Position

At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. Deal Operations Analyst We are looking for a Deal Operations Analyst to join our expanding Deal Operations team. This role will work directly with the Sales organization and ensure they are supported throughout the deal life cycle. This role will work directly with the Sales organization by providing a high level of service with integrity, urgency, and responsiveness. An ideal candidate will have a desire to work in a role that is continuously evolving as our organization grows. In this role, you will own and triage the Revenue Operations ticket queue and will provide assistance to stakeholders in resolving issues raised through RevOps tickets.

Requirements

  • 1+ years of experience with Sales Ops, Channel Operations, Deal Desk, or Sales
  • Experience with direct SaaS sales ecosystems and sales quoting
  • Experience in a high volume / multi transactional environment
  • Experience with the following tools Salesforce, CPQ
  • Self-starter who is willing and excited to roll up their sleeves and learn
  • Strong attention to detail

Responsibilities

  • Quickly learn and master processes within the Salesforce CRM & CPQ system to assist sales reps with inquiries.
  • Support Sales with subscription data, quotes, Order Forms and closing opportunities
  • Assist Sales with correct SKU selection and ensure those SKUs with limited access are added in line with business guidance.
  • Assist Sales with quote updates for those items with limited access in line with business guidance.
  • Work cross functionally with the Business Systems, Finance, Product and Deal Desk teams to support the Sales.
  • Respond to Sales inquiries in a timely manner
  • Be a ‘Subject Matter Expert’ in Salesforce and Deal processes
  • Identify ways to automate and optimize the deal processes / business methods.
  • Ad hoc projects as necessary
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