Deal Desk Specialist

Informa Group Plc. • Newton, MA

1d • Onsite

About The Position

Informa TechTarget is seeking a detail-oriented, legal-minded person to join our Deal Desk and Order Management department in the position of Deal Desk Specialist.

The Deal Desk Specialist is responsible for reviewing contracts for customers at the pre-sale stage of their proposals. As well as managing the contract process from signed contract to order creation, ensuring we are compliant and set up for successful delivery of our campaigns.

This is a cross-function role that requires the recipient to learn a deep understanding of product logic from set-up to delivery and understanding the fundamentals of contracting within the context of today’s fast-paced environment of online media.

Requirements

• Bachelor’s degree required;
• 1 to 2+ years of relevant experience;
• Excellent oral and written communication skills;
• Knowledge of contract law, contract provisions and general business trends.
• Understanding of contracts management and commercial contracts review/support including experience working with IronClad or other CLMs;
• Ability to organize and solve requests in a queue; experience with Salesforce Cases helpful, but not required
• Detail-oriented and extremely reliable – team player;
• Possesses a sense of urgency as well as the ability to multi-task and prioritize;
• Accurate data entry skills, problem solving ability; and,
• Ability to demonstrate initiative and work independently.

Responsibilities

• Collaborate with Sales teams to streamline contract negotiations, resolve deal structure challenges, and ensure timely contract execution while maintaining compliance with company pricing and legal guidelines.
• Field and respond to and/or create redlined documents from/for clients; from small campaign-specific engagements to large, multi-year Enterprise contracts.
• Review client-generated RFPS, NDAs, MSAs, SOWs, for compliance with company standards.
• Ability to develop a thorough understanding of processes, product offerings, and appropriate terms and conditions, including but not limited to:
• Pricing models and discounting
• Revenue Recognition
• Approvals collection
• Ability to effectively communicate and coordinate with different internal teams involved in the campaign lifecycle (Sales enablement, Finance and Legal departments, Sales Management, and Products)

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level