Canopy-posted 25 days ago
Full-time • Mid Level
Hybrid • South Jordan, UT
101-250 employees
Publishing Industries

We're looking for a strategic and collaborative Deal Desk Manager, to build and scale our deal desk operations from the ground up. Reporting to the Controller, you'll be a key player in driving efficient deal execution while ensuring strong financial outcomes. This is a high-impact role that partners closely with Sales, Finance, and Legal to guide deal structure, pricing strategy, and contract processes. If you're energized by building systems, aligning cross-functional teams, and helping deals move faster and smarter, this is your opportunity to lead the charge. This is a hybrid position in South Jordan, Utah (M, W, F in-office).

  • Design the Deal Desk Function: Build out deal desk strategy, frameworks, and workflows-including approval policies, escalation paths, and discounting guidelines.
  • Lead Day-to-Day Operations: Manage the review and approval of inbound deal requests, ensuring accuracy, compliance, and timely support to Sales teams.
  • Serve as a Strategic Advisor: Partner closely with Account Executives and Sales leadership to structure competitive, scalable, and financially sound deals.
  • Support Financial Analysis: Collaborate with the Controller and FP&A team to assess deal profitability, ARR impact, and revenue recognition considerations.
  • Drive Process Improvement: Identify bottlenecks and implement improvements to reduce deal cycle time, improve accuracy, and enhance visibility.
  • Ensure Cross-Functional Alignment: Liaise between Finance, Sales, RevOps, and Legal to align on pricing strategies and contract requirements.
  • Develop Reporting & Insights: Track key deal metrics (e.g., approval turnaround, discounting trends, margin impact) and present findings to leadership.
  • Lay the Foundation for Scale: Document deal desk playbooks, approval policies, and training resources to support company growth.
  • Experience: 3-5+ years of experience in deal desk, finance, sales operations, or revenue operations-preferably in SaaS or recurring-revenue businesses.
  • Leadership: Experience building or leading a deal desk function or similar cross-functional initiative.
  • Technical & Financial Acumen: Strong understanding of SaaS contracts, pricing structures, ARR, revenue recognition principles, and financial modeling.
  • Tools Knowledge: Proficient in Salesforce and Excel/Google Sheets; experience with CPQ tools or contract lifecycle management (CLM) systems a plus.
  • Strong Communicator: Ability to synthesize complex information and influence stakeholders across departments.
  • Operational Mindset: Detail-oriented with a drive to streamline, standardize, and scale business processes.
  • Education: Bachelor's degree in Finance, Business, Accounting, or a related field required; MBA or advanced degree is a plus.
  • Have supported or built a deal desk function at a growth-stage SaaS company
  • Can translate between Sales speak and Finance speak without missing a beat
  • Thrive in environments where you can build, iterate, and optimize from scratch
  • Bring a collaborative, low-ego approach to cross-functional problem solving
  • Flexible Paid Time Off - you're actually encouraged to use, plus 10 company holidays!
  • Health Benefits - including Medical, Dental, and Vision and an HSA Match.
  • 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.
  • Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).
  • Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones.
  • Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.
  • Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!
  • Company Events - including monthly company-wide meetings, summer parties, and more.
  • ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.
  • Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered.
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