Deal Desk Manager

Bishop Fox

89d

About The Position

Bishop Fox is the leading authority in offensive security, providing solutions ranging from continuous penetration testing, red teaming, and attack surface management to product, cloud, and application security assessments. We’ve worked with more than a quarter of the Fortune 100, half of the Fortune 10, eight of the top 10 global technology companies, and all of the top global media companies. Our managed service platform, service innovation, and culture of excellence continue to gather accolades from industry award programs including Fast Company, Inc., SC Media, and others. For more than 16 years, we've been contributing and giving back to the security community. We’ve published more than 16 open source tools and 50 security advisories in the last five years alone. Learn more at bishopfox.com or follow us on social media. We are now hiring a Deal Desk Manager to help our growing sales team deliver for our clients with the highest level of execution and customer service.

Requirements

• Equivalent experience or Bachelor’s degree, preferably in Business, Finance, Economics, or Marketing.
• 10+ years’ experience in Contract Management, Finance, Pricing, Sales Operations, or related fields preferred.
• Excellent communication and critical thinking skills to understand sales policies and processes at a company and individual sales rep level.
• Strong process thinking to drive continuous improvements to the Deal Desk.
• Ability to work independently across multiple time zones and coordinate with management based in the US.
• Advanced Excel and PowerPoint skills.
• Expertise in general software pricing models.
• Solid experience working with Salesforce.
• Expert in services and SaaS transactions.
• Work across sales, legal, finance, and product to develop compelling deal structures.

Responsibilities

• Oversee RFPs, security questionnaires, and deal desk operations that drive the sales process forward.
• Coordinate proposal responses and support the sales team.
• Ensure all deals align with company policies and industry best practices.
• Guide team to best pricing and deal structure to maximize revenue and delivery of offering.
• Become a trusted advisor to the sales team and work with regional sales managers to structure deals that best meet customer and business objectives.
• Ensure Sales teams are operating within the Rules of Engagement, partnering with cross-functional teams to ensure policies are adhered to and enforced.
• Manage cross-functional teams to expedite quotes to customers.
• Develop a process for non-standard deals to be reviewed, approved, tracked and actioned.
• Participate in pricing, packaging, new product introduction initiatives and ensure policies, guidelines and end to end process are in place to handle new product/offering releases.
• Manage price lists, products and quotes in Salesforce.
• Support in developing a deal desk playbook.
• Prioritize and manage multiple concurrent deliverables for different end users.
• Collaborate with value engineering / sales teams.
• Work well in a cross-functional environment and build support across a complex set of stakeholders.

Benefits

• Remote work flexibility anywhere in the United States.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees