Deal Desk Manager, Renewals (Remote from Virginia)

Jobgether

8d • Remote

About The Position

In this role, you will lead the end-to-end management of contract renewals, ensuring timely execution, accuracy, and strategic alignment across multiple internal teams. You will act as a key advisor for deal structuring, pricing, and commercial negotiations, supporting complex and high-value renewals while mitigating risk. This role requires close collaboration with Customer Success, Sales, Revenue Operations, Legal, and Finance to streamline processes, forecast revenue, and maintain compliance. The ideal candidate thrives in a fast-paced, high-growth environment, combining analytical skills, operational excellence, and effective stakeholder management to maximize retention and customer satisfaction. You will also implement best practices, process improvements, and reporting frameworks that enhance the overall renewals function. This is a hands-on, strategic position with direct impact on revenue and customer relationships.

Requirements

• Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent work experience
• 5+ years of experience in deal desk, finance, contracts, sales operations, or revenue roles; SaaS/subscription experience preferred
• Strong understanding of revenue recognition principles
• Proficiency with Salesforce.com; experience with Gainsight or similar tools is a plus
• Proven ability to lead complex negotiations and manage bespoke commercial agreements
• Strong analytical, organizational, and problem-solving skills
• Excellent verbal and written communication skills, with ability to influence stakeholders across multiple teams
• Experience in a high-growth, fast-paced technology or SaaS environment

Responsibilities

• Manage the full renewal process, including coordination with internal teams, customer communications, and contract execution
• Provide deal advisory and support commercial negotiations for complex renewals, ensuring mutually beneficial agreements
• Develop and maintain best practices for deal structuring, pricing, and contract terms, driving consistency and compliance
• Prepare financial models and risk/reward analyses to inform leadership and account teams on deal economics
• Lead non-standard deal approvals and manage quote processing to ensure timely execution
• Maintain accurate renewal forecasts, reports, and records to support business planning and decision-making
• Collaborate cross-functionally to streamline renewals operations, implement automation, and improve process efficiency

Benefits

• Remote work flexibility with a supportive home-office environment
• Competitive base salary with variable compensation and potential equity participation
• Comprehensive benefits including medical, dental, vision, life insurance, short- and long-term disability
• Paid vacation and holidays
• Professional development opportunities and training programs
• Retirement plan (401k) and other employee perks
• Inclusive and collaborative work culture with a focus on growth and customer success

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees