Deal Desk Analyst

Staffbase (#1 Employee App Solution) • Saint Paul, MN

288d • $80,000 - $90,000 • Hybrid

About The Position

Staffbase is looking for a Deal Desk Analyst to join our growing team in North America. The Deal Desk Analyst will be a pivotal player in driving Staffbase's revenue growth, streamlining the sales process, and maximizing efficiencies for our global sales organization. You'll be responsible for supporting Account Executives through quoting, through deal structuring and deal approvals - ensuring alignment with business objectives and policies. This role will be a key collaborator to the Sales, Finance, Legal, and Customer teams. You'll be a trusted specialist to guide Sales in structuring deals that meet customer needs while optimizing revenue potential. Important: This is a hybrid role. Core in-office days in our MSP (North Loop) office are Tuesdays-Thursdays, and it is expected that folks will be in the office a minimum of 1 day per week during core days.

Requirements

• 2+ years of experience in Deal Desk, or in a similar function such as Sales Operations, Procurement, Order Management or Finance.
• Fluent in English (and German is a big plus).
• Strong commercial acumen with the ability to understand subscription pricing models or experience within B2B SaaS sales.
• Meticulous and detail oriented, especially in a teamwork environment.
• Excellent negotiation, communication, and relationship building skills.
• Experience working in a fast-paced, high-growth environment.
• Proficiency in Salesforce and Salesforce CPQ.

Responsibilities

• Support and advise the organization on deal and contract structure, maximizing live and committed revenue and ensuring compliance with approval rules when necessary.
• Review and process quotes configured in CPQ for accuracy and compliance, preventing issues for invoicing as part of the Order-to-Cash process.
• Customize contracts for complex deals, fulfilling approved requests and paying attention to detail on the format of customer-facing documents.
• Conduct final reviews diligently and efficiently when booking deals, especially for month-end or quarter-end reconciliation activities with Finance.
• Adapt and evolve with changes to pricing, policies and products - learning and implementing changes in line with company objectives and strategies.
• Work closely with Sales Operations and Business Systems teams to maintain Salesforce records and ensure process disruptions are minimized.
• Maintain resources with peers to support creating contracts efficiently, such as language libraries, order form templates, SOWs and MSA templates, exception trackers and more.
• Constantly evaluate and share ideas that would enhance deal desk processes, tools, and systems to drive operational efficiency and scalability.

Benefits

• Competitive Compensation - attractive salary packages including a Long Term Incentive Program.
• Flexibility - flexible working time models and the option of hybrid work, supported with a yearly flex work allowance of $1608.
• Growth Budget - yearly budget for external training of $1100.
• Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August.
• Wellbeing - Monthly Wellbeing Allowance ($40 USD) for fitness, mental health, hobbies, and relaxation.
• Support - 401(k) plan with company match and health plans, including dental & vision, with 12 weeks of paid parental leave.
• Team Building - Regular team and office events including the yearly Staffbase Camp.
• Volunteer Day - one day off per year for supporting a social project.
• Employee Referral Program - referral bonus for successful hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level