Deal Desk Analyst

LiveRamp•New York, NY

41d•$77,000 - $111,000

About The Position

LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. The Deal Desk Analyst will be responsible for delivering deal structuring and pricing support across LiveRamp's sales org. You will act as a key advisor to Sales, Legal, Finance and Accounting, managing deal formation and flow, implementing policy, and driving sustainable growth while reducing sales cycle times. Additionally, the Deal Desk Analyst will help scale our Deal Desk function internally. We're looking for a proactive, independent thinker, with sound business acumen and excellent communication and collaboration skills. You are able to work in a structured manner to thrive in ambiguity and are not afraid to roll up your sleeves to dive into business challenges and create solutions to problems that have never been tackled before.

Requirements

2-3 years of experience in Contract management, Order Management or Deal Desk
BS or BA degree required
Salesforce.com and or CRM experience specific to analytics, training, and adoption
Proficient with ERP systems
Strong competency with Excel, business models, pivot tables, charts and graphs
Must be able to function as part of a team and adhere to strict deadlines in a fast-paced, ever evolving environment
Use strong logic and reasoning skills to understand and action complex concepts
Ability to synthesize information into actionable insights and contribution to both creating and executing business strategies
"Drive things to the ground" you leave no stone unturned when ensuring your assignments get across the finish line
Able to work with a high degree of autonomy in a global environment
Ability to take initiative and make recommendations on how to improve existing processes
Must be a self-starter, smart, ethical, friendly, hard-working and proactive (no exceptions)
Attention-to-detail and ability to multitask are critical
Strong communication and interpersonal skills. Must be comfortable with public speaking and providing training to others

Nice To Haves

CLM experience preferred

Responsibilities

Provide first-line Deal Desk support for standard new business, upsells, and renewal deals (including guidance on deal structuring, packaging and order forms)
Draft custom Order Forms for non-standard commercial terms in deals, ensuring that all necessary approvals are secured
Drive continuous improvement efforts for implementations, systems and operations (SFDC, CLM, CPQ, etc.)
Maintain Clause library for negotiable deal levers and provide prompt guidance to sellers on best options to close the deal
Escalate non-standard deals and pricing appropriately to business leaders across DealDesk, Finance, Commercial, Legal and Product
Deliver pricing guidance published by Pricing and facilitates the commercial team in creation of quotes
Provide guidance to Account Executives on deal structuring in a way that meets customers' requirements, follows standard packaging as best possible, and maximizes ACV
Ensure SalesForce data and Order Forms data are aligned and accurate
Package the various components of the executable contract into a final Work Order, after acquiring appropriate sign-offs
Ensure that contracts for all large end-of-quarter deals are reviewed and forecasted accurately
Ensure SalesForce data and Order Forms data are aligned and accurate

Benefits

People: Work with talented, collaborative, and friendly people who love what they do.
Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Savings: Our 401K matching plan-1:1 match up to 6% of salary-helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
RampRemote: A comprehensive office equipment and ergonomics program-we provide you with equipment and tools to be your most productive self, no matter where you're located

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