Deal Desk Analyst | Hybrid | Reston, VA

Ellucian • Reston, VA

133d

About The Position

The Deal Desk Analyst will work cross-functionally with Revenue Operations, Contracts, Finance and Legal teams to provide quoting and deal structuring support to the Global Revenue Team. This Analyst will support the deal process by working with internal teams on opportunity packaging and pricing; providing account management and deal strategy support; and communicating to both internal and external customers. Successful candidates in this role will have issue identification and resolution experience and have an extremely high bar for customer service. We seek a person who thrives on being organized and highly adaptive, has a high emotional IQ, and is extremely detail oriented in our fast paced and fluid environment.

Requirements

• You’ve worked with transactions of varying degrees of complexity using a CRM or ERP system.
• A minimum of 1 years experience in an analytical role within one or more of the disciplines of Sales, Revenue, Marketing, or Finance.
• Ability to analyze & recommend the best course of action for complex pricing & licensing situations.
• Knowledge of Cloud and SaaS Software and Solutions is highly recommended.
• Expert knowledge of Microsoft Excel and prior experience with modeling and analysis.
• Experience creating customer/prospect proposals.
• Possess excellent written and oral communication skills.
• Proactive, creative, and results oriented individual.
• Experience in data analysis, modeling, or financial analysis to support revenue growth.
• Willing to go the extra mile with a strong work ethic; self-directed and resourceful.
• Service Minded - delivering customer and partner support like you expect to receive it; with excellence.
• Flexible - Experience working varied hours to accommodate volume fluctuations caused by sales cycles, seasonality, and emergencies.

Responsibilities

• Serve as the main point of contact for day to day deal support requests from the revenue organization.
• Create and edit sales quotes with custom pricing and complex terms.
• Work with the Revenue team, Management, Legal and Finance to ensure negotiated deals are documented properly and in alignment with Ellucian’s policies.
• Create quotes, schedules and amendments that reflect product upgrades, maintenance renewals, and add-ons which may include cumulative discounting structures.
• Develop an in-depth understanding of Ellucian’s pricing models.

Benefits

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• Education Assistance Program
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree