About The Position

The DCM Case Provider Supervisor manages a team of Case Managers providing disaster case management services to individuals and families impacted by disasters. The Case Management Supervisor ensures staff complete Needs Assessments, develop Service Plans and make appropriate community referrals for additional services. The Case Management Supervisor ensures staff maintains appropriate contact with the client, that quality services are provided and that their Service Plan is completed in a timely manner. Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.

Requirements

  • Education Option 1 – Bachelor’s Path Bachelor’s degree in behavioral sciences, human services, social services, or related fields.
  • Option 2 – Experience Path High School diploma or GED plus 4 years of experience in child welfare, disaster response, recovery services, or multidisciplinary case planning.
  • Valid driver’s license with a clear record.
  • Daily use of a personal vehicle required.
  • Must be willing to travel as needed and maintain reliable transportation.
  • Must pass criminal background checks.
  • Must not pose a direct threat or significant risk to the safety or health of self or others.

Nice To Haves

  • 2 years supervisory experience.
  • Prior experience in child welfare or emergency/disaster response environments.
  • Bilingual (English/Spanish) communication skills.
  • Experience With Bachelor’s Degree: 4+ years relevant experience in child welfare, disaster response, or recovery environments.
  • 2+ years supervisory experience.
  • Bilingual skills preferred.
  • With High School Diploma/GED: Prior experience in child welfare or disaster response environments.
  • 2 years supervisory experience.
  • Bilingual skills preferred.

Responsibilities

  • Provide Vision and Leadership
  • Develop and Empower Staff
  • Ensure Quality and Compliance
  • Collaborate and Drive Results
  • Promote Growth and Professional Development
  • Foster Collaboration and Community Trust
  • Exemplify Mission-Driven Leadership
  • Other Duties

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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