QED National-posted 3 months ago
Mid Level
Alpharetta, GA
101-250 employees
Administrative and Support Services

The Data Center Facilities Infrastructure Specialist (DCFIS) position is focused on ensuring the optimal operation and management of data center facilities. The role requires a comprehensive understanding of industry best practices in structured cabling systems and telecommunications infrastructure. The DCFIS will be responsible for monitoring and controlling daily service ticket activity, prioritizing tasks effectively, and ensuring that all operations align with established standards. This position demands a high level of independence and the ability to delegate tasks when necessary, making strong communication and analytical skills essential for success.

  • A clear understanding of industry best installation practices related to fiber/copper structured cabling systems, telecommunications infrastructure, and documentation
  • Knowledge of hardware components regarding network, storage, security and carrier circuit equipment
  • Minimum of 7 years' experience working in a data center, NOC or similar critical systems environments
  • The ability to monitor and control daily service ticket activity, prioritizing multiple tasks
  • Proficiency with managing information in the Microsoft Office Suite and Google Workspace (Excel, Outlook, Visio, Google Sheets, Chat, Docs, etc.)
  • Above average communication skills (both verbal and written)
  • Excellent analytical and troubleshooting skills with strong attention to detail
  • Basic knowledge and experience with critical facilities systems/topology (Electrical, HVAC, Mechanical, and Controls)
  • The ability to work completely independently, while at times delegating tasks to other individuals
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