Amazon-posted 4 months ago
$83,100 - $185,000/Yr
Full-time • Mid Level
Canton, MS

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

  • Act as the primary escalation point for all facilities-related issues.
  • Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, etc.
  • Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA).
  • Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture.
  • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
  • May assist in the build out of new facilities and assist in projects to increase current facility efficiency.
  • Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
  • Communicate complex technical information to a non-technical audience.
  • Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
  • Ensure all safety procedures are adhered to by vendor and Amazon staff.
  • Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
  • Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks.
  • 4+ years of relevant work experience in a data center or other critical environment or 8+ years of Technical (Military/Trade School) training and/or experience with relevant data center facilities equipment.
  • High School diploma or equivalent.
  • Must be at least 18 years old.
  • Associates or Bachelors in applicable engineering field or mechanical or electrical trades.
  • Operating engineering licenses such as DC II, DC III, or equivalent.
  • Stationary Engineering or Building Engineering License.
  • Electrical or mechanical Journeyman License.
  • CFC license.
  • NFPA 70E.
  • Strong verbal and written communication skills.
  • Solid leadership and organizational skills.
  • Proven self-starter.
  • Ability to prioritize in a complex, fast-paced environment.
  • 401k
  • health_insurance
  • dental_insurance
  • vision_insurance
  • life_insurance
  • disability_insurance
  • paid_holidays
  • paid_volunteer_time
  • tuition_reimbursement
  • employee_stock_purchase_plan
  • professional_development
  • flexible_scheduling
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