DC Union Station - Sales Associate

UNIQLO • Washington, DC

135d • $18

About The Position

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in-depth product information about the goods they are interested in and closing the sale.

Responsibilities

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size run
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management

Benefits

• Competitive compensation for Sales Associates starting at $18 along with a clear path to promotion opportunities every 3 months based on individual performance
• Career advancement opportunities for driven team members who consistently deliver strong results
• Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
• Flexible spending and commuter benefits accounts
• 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date; 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays
• 401K (with employer matching)

What This Job Offers

• Number of Employees: 5,001-10,000 employees