Datacenter Operations Technician – This long‑term datacenter operations role supports the buildout and ongoing maintenance of large‑scale production environments, including server racks, test benches, and core datacenter infrastructure. The position begins on a standard Monday–Friday day shift, with a transition to a 4×10 schedule (Sun–Wed or Wed–Sat), which may include day or swing hours. Role Overview Datacenter Technician is responsible for hands‑on break/fix, hardware lifecycle work, and environment support within high‑density datacenter environments. This role requires strong independent troubleshooting abilities, hardware repair experience, and comfort working with both servers and networking equipment. Key Responsibilities Diagnose and troubleshoot a wide variety of server hardware issues and accurately isolate root causes. Install replacement components, validate successful repair, and manage return of defective parts. Perform firmware updates to ensure servers meet current operational standards. Configure network settings such as IP addressing and default credentials during system provisioning. Collaborate with network teams to resolve connectivity issues, including cable replacement, cable rerouting, optic swaps, and hardware upgrades on servers and switches. Rack, stack, and cable servers or switches to enable remote configuration and deployment by administrative teams. Provide targeted assistance when network administrators request hands‑on support for physical infrastructure tasks. Support deployment activities as needed, including general rack/stack and installation tasks. Required Skills Datacenter operations experience Rack and stack, server installation, and structured cabling Hardware diagnostics and troubleshooting Break/fix on enterprise server platforms Cat6 and fiber installation/handling Understanding of Linux for logical troubleshooting (not remote‑guided) Ability to work independently in a fast‑paced environment Additional Expectations Candidates must be comfortable performing both Level 2 troubleshooting and physical deployment work. The role requires true hands‑on break/fix experience—not remote hands or ticket‑guided troubleshooting. Experience Level Entry to mid‑level, with demonstrated capability in datacenter hardware diagnostics and repair.
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Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees