DC Supervisor - Returns

O'Reilly Auto Parts • Moreno Valley, CA

77d • $57,438 - $86,156

About The Position

The position involves overseeing the proper distribution and credit of incoming returns and outbound vendor merchandise, performing all tasks according to the proper method for the DC-WMS or paper. The essential job functions include supervising the unloading of trucks, ensuring accuracy in checking incoming returns, monitoring sorting and paperwork, overseeing the warranty process, managing the chemical area, coordinating battery movement, managing the rebox area, maintaining logs, delegating responsibilities, ensuring safety, assisting with returns issues, conducting team member evaluations, assisting in warehouse security, planning monthly meetings, working with HR for hiring, ensuring compliance with company policies, maintaining cleanliness, and identifying unsafe practices.

Requirements

• High school diploma or equivalent (GED)
• Excellent leadership abilities with a focus on customer service
• Demonstrated ability to oversee multiple tasks at one time and prioritize accordingly
• Demonstrated ability to read and match numerical and alphabetical characters quickly and accurately
• Basic computer skills

Nice To Haves

• Completion of the O'Reilly supervisor training program
• College degree
• Previous experience in an automotive parts warehouse and branch store
• Fluency in multiple languages (Spanish is highly desired)
• Advanced computer skills

Responsibilities

• Supervise the unloading of trucks and maintain time limits for unloading trailers.
• Ensure the checkers are accurate in checking incoming returns while maintaining LPH and the correct cut off procedures.
• Monitor the sorting of cores and the completion of proper paperwork and procedures.
• Oversee the warranty process ensuring warranties are sorted and processed correctly.
• Manage the chemical area and ensure proper disposal.
• Coordinate the movement of batteries and ensure all battery procedures are followed correctly.
• Manage the rebox area to ensure proper handling of product.
• Monitor the maintenance of the log book, rep log, RGS log and card files to assure they remain updated.
• Delegate responsibilities to aid in the daily operations of the returns department.
• Responsible for the safety of all DC team members and work with the safety supervisor to address any safety and security concerns.
• Assist in any returns issues that may arise.
• Responsible for team member evaluations being written and delivered in a timely manner.
• Assist in warehouse security.
• Plan and hold monthly team member meetings.
• Work with the HR supervisor to interview and hire prospective team members.
• Ensure all company policies and procedures are followed and understood.
• Keep the DC clean, neat, and organized.
• Maintain safety standards while operating and identify unsafe practices and situations.
• All other duties as assigned by the DC Management team.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees