DC Operations Supervisor

Palmetto Moon • North Charleston, SC

116d

About The Position

The Operations Supervisor is responsible for leading daily operations within the store replenishment distribution center, ensuring a safe, accurate, and efficient flow of goods to retail locations. This role oversees safety, operational planning, accuracy, and cost-per-unit performance while motivating and developing team members. The ideal candidate is an energetic multitasker with excellent communication skills who can influence positive outcomes despite challenges.

Requirements

• Bachelor’s degree in Supply Chain, Operations, or related field preferred; equivalent experience considered.
• 3+ years of supervisory experience in distribution, warehousing, or retail replenishment environment.
• Proven ability to manage productivity, accuracy, and cost-based performance metrics.
• Strong leadership, interpersonal, and communication skills.
• Demonstrated success in multitasking and problem-solving in a fast-paced environment.
• ERP and Warehouse Management System (WMS) experience at a power user level, with ability to analyze data and optimize system functionality.
• Proficiency with Microsoft Office Suite.

Nice To Haves

• Lean Six Sigma or continuous improvement background.
• Knowledge of OSHA regulations and safety compliance standards.
• Experience with labor management systems and cost-per-unit analysis.
• Advanced knowledge of ERP and WMS reporting, dashboards, and troubleshooting.

Responsibilities

• Promote and enforce a culture of safety across all operations.
• Conduct regular safety audits, meetings, and training to ensure compliance with company and regulatory standards.
• Plan, schedule, and supervise daily workflows to support timely and accurate store replenishment.
• Balance labor, equipment, and resources to achieve productivity and efficiency targets.
• Ensure compliance with standard operating procedures (SOPs) and operational best practices.
• Monitor and improve performance metrics including accuracy, throughput, and cost per unit.
• Analyze productivity reports and implement corrective actions where needed.
• Drive continuous improvement initiatives to optimize processes.
• Supervise, train, and develop associates to ensure high performance and career growth.
• Foster a positive, collaborative, and accountable team culture.
• Provide regular coaching, feedback, and performance evaluations.
• Maintain clear, consistent communication with leadership, associates, and cross-functional partners.
• Anticipate and resolve operational challenges with a focus on achieving positive outcomes.
• Influence and motivate others to embrace changes and overcome obstacles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees