Days Slot Attendant

DOUBLE EAGLE RESORT INC•Cripple Creek, CO

1h•$16•Onsite

About The Position

SUMMARY: To assist customers with jammed machines, jackpot payouts and machine fills. To provide customers with a greater understanding of how to read slot machine pay tables. To provide customers with change and/or assist customers in obtaining bills that work in the bill validator’s. To assist in providing customer services to all customers. To develop and maintain effective working relationships and good customer service skills with all customers and team members. To perform all duties in compliance with the State of Colorado ICMP’s and other applicable municipal, state and federal laws and regulations, applicable to all casino operations. DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. 1. Within the realm of the responsibility of the job, maintains a clean and safe work environment. Performs duties in compliance with safety procedure, which includes use of safety equipment. Incumbent are responsible for following safety procedures, identifying unsafe practices or conditions and informing their supervisor of unsafe conditions, as directed. 2. Handles jackpot payouts; including the verification of machine information prior to jackpot payouts in accordance with Gaming rules and regulations 3. Handles all slot machine fills, in accordance with Gaming rules and regulations. 4. Records appropriate information including meters signature and license number on all jackpot payouts and/or machine fill slips. 5. Records appropriate information of the Slot Machine Access Log every time the slot machine door is opened. 6. Assists customers with machine jams, as defined by departmental guidelines, and/or Lead Slot Technician. 7. Provides customers with a greater understanding of how to read slot machine pay tables. 8. Provides customers with change and/or assist customers in obtaining bills that work in the bill validators. 9. Assists change staff in reconciling bank at the beginning and end of shift as second verifier. 10. Handles, counts and reconciles, and distributes large sums of money accurately and promptly. 11. Assist in providing customer services to all customers through various activities. 12. Performs responsibilities in compliance with the Colorado Gaming ICMP’s applicable to all casino departments. 13. Develops and maintains effective working relationships and good customer service skills with all customers and team members. 14. Maintains alertness for the performance of all responsibilities and a general awareness of casino operations at all times. Keeps supervisor informed of any concerns. 15. Complies with established security policies and procedures. Informs supervisor and /or security Officer or Security Supervisor of any concerns. 16. Performs, when necessary, as a back up to casino staff. 17 Performs other duties, including special projects, as needed and directed. 18. Safeguard slot machines: Maintains slot repair cart and inventories; Inventory Replacement log; and maintains secure key controls and ensures that machines are in a secure and locked state. 19. Verifies transactions for other slot floor personnel as required. 20. UNDERAGE GAMBLING / UNDERAGE DRINKING / CHECKING ID’s: It is your responsibility to ensure no person under the age of twenty-one (21) is consuming any alcoholic beverages, gambling, lingering in a gaming area or sitting in a gaming area. This guideline includes underage and off-duty employees. The best way to assure compliance is to ask for ID. Remember, many people look older than they really are. If anyone looks like they are under thirty-five (35) years of age, you are to ask for their ID. If you have questions about any ID call the Key on Duty. In addition, you will be responsible to attend the annual retraining of Underage Gambling, Alcohol and checking of ID’s.

Requirements

Demonstrated knowledge of casino operations, Colorado gaming rules and regulations
Demonstrated working knowledge of slot machine games and basic operations
Working knowledge of jackpot payouts and machine fill procedures
Demonstrated experience receiving, securing, handling, counting and reconciling, and distributing large sums of money
Demonstrated effective and diplomatic customer service and communication skills, which includes contacts with employees and customers
High School Diploma or equivalent
One (1) year or recent and related electronic experience
Handling of money is desirable
Demonstrated ability performing basic math, including addition, subtraction, multiplication and division
Demonstrated effective and diplomatic oral communication skills using English
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or picture form
Ability to deal with problems, involving several concrete variables in standardized situations
Must have a valid and current State of Colorado Gaming License
Must be at least eighteen (18) years of age

Responsibilities

Within the realm of the responsibility of the job, maintains a clean and safe work environment.
Handles jackpot payouts; including the verification of machine information prior to jackpot payouts in accordance with Gaming rules and regulations
Handles all slot machine fills, in accordance with Gaming rules and regulations.
Records appropriate information including meters signature and license number on all jackpot payouts and/or machine fill slips.
Records appropriate information of the Slot Machine Access Log every time the slot machine door is opened.
Assists customers with machine jams, as defined by departmental guidelines, and/or Lead Slot Technician.
Provides customers with a greater understanding of how to read slot machine pay tables.
Provides customers with change and/or assist customers in obtaining bills that work in the bill validators.
Assists change staff in reconciling bank at the beginning and end of shift as second verifier.
Handles, counts and reconciles, and distributes large sums of money accurately and promptly.
Assist in providing customer services to all customers through various activities.
Performs responsibilities in compliance with the Colorado Gaming ICMP’s applicable to all casino departments.
Develops and maintains effective working relationships and good customer service skills with all customers and team members.
Maintains alertness for the performance of all responsibilities and a general awareness of casino operations at all times.
Complies with established security policies and procedures.
Performs, when necessary, as a back up to casino staff.
Performs other duties, including special projects, as needed and directed.
Safeguard slot machines: Maintains slot repair cart and inventories; Inventory Replacement log; and maintains secure key controls and ensures that machines are in a secure and locked state.
Verifies transactions for other slot floor personnel as required.
Ensuring no person under the age of twenty-one (21) is consuming any alcoholic beverages, gambling, lingering in a gaming area or sitting in a gaming area.