The Social Work Care Manager works collaboratively with physicians and other members of the health care team to improve the health of patients with chronic conditions or complex needs. The position educates patients and caregivers to help them manage their health care needs. The incumbent facilitates communication, coordinates services, addresses barriers, and promotes optimal allocation of resources while balancing clinical quality and cost management. As a Clinical Manager you need to know how to: Perform all responsibilities in a manner that is reflective of the mission and philosophy of Mount St. Vincent. Be sensitive to the cultural differences among the children, families and staff and respond appropriately and sensitively to those differences. Develop collaborative relationships with agency leaders, community partners, regulatory agencies, associates, and patients in a manner that benefits the organization. In collaboration with the Clinical Director and agency leaders, lead implementation of the strategic, quality and performance improvement initiatives across assigned departments. Monitor high performance standards, provide actionable feedback and facilitate communication and teamwork to ensure quality outcomes across assigned departments. Provide direct supervision to Clinical Supervisors of assigned departments. Ensure associate and financial resources are utilized appropriately and shift resources to meet both patient and department needs within set departmental budgets. Respond to and resolve escalated or complex patient issues, making decisions that include multiple perspectives and address underlying problems. Conduct associate performance reviews, professional development, employee engagement succession planning and retention strategies across assigned departments. Interpret and explain regulatory standards, organization policies, procedures and rules to associates and ensure compliance. Partner with human resources on personnel functions to include: interviewing selection, orientation, onboarding, and policy and procedure review in hiring of department associates. Maintain personnel files, timekeeping and payroll of direct reports. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees