Day Spa Lead

UFC Gym•Riverdale, IL

71d

About The Position

The Recovery Corner Lead is responsible for personally ensuring a positive customer experience through personal production and coach supervision. Responsible for delivering excellent member service and driving Fitness and Recovery Corner revenue and meeting goals. Will address member concerns, employee relations issues, and oversee scheduling and time-keeping activities as needed. Communicate and enforce Company and Club policies and procedure on a regular basis. This position requires week days and a minimum of 8 hours on the weekend on either Saturday, Sunday or a combination of both days.

Requirements

In depth knowledge of Personal Training techniques from assessment to program design.
In depth knowledge of Recovery Modalities and program design.
Must be able to operate and adjust all Recovery Corner equipment.
Knowledge of company policies, practices and procedures, including emergency and safety procedures.
Strong interpersonal and communication skills.
Ability to demonstrate and maintain a friendly, enthusiastic and positive, customer service driven attitude.
Possess a strong customer service focus and ability to professionally address requests and inquiries from guests, members and staff.
Understand and follow oral and written instructions and can communicate clearly and concisely.
Possess strong organizational skills and understands basic record keeping practices and procedures.
Demonstrate the ability to organize and prioritize multiple tasks with minimal supervision.
Must be computer proficient, with basic skills in Microsoft Office Suite.
Adhere to meal and rest break periods and must clock in and out for all shift times.
Minimum of one certification from organization recognized by UFC Gym
Current CPR/AED certification
High school diploma or GED
Minimum 6 months of related experience