Day Shift Operations Manager

McKesson-posted 7 months ago
$75,900 - $126,500/Yr
Full-time • Manager
Montgomery, NY
Merchant Wholesalers, Nondurable Goods
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The Operations Manager is responsible for their department's staffing, employee engagement and satisfaction, quality and compliance, adherence to Standard Operating Procedures (SOPs), process design, implementation and improvement. Schedule: Monday - Friday 5am-3pm.

  • Organizes and deploys departmental strategy to Supervisors and Operations Support Leads and up to 50+ distribution center employees to enhance customer experience, increase productivity, mitigate risk, and improve processes.
  • Manage Operations Supervisors and Operations Support Leads performance to be measured against job requirements, roles and responsibilities while reinforcing an innovative, evidence-based culture based upon continuous process improvement, risk mitigation and opportunities for professional growth for assigned duties.
  • Actively support the senior leadership team by participating in team meetings and strategy sessions while partnering with the training department to design, implement, and refine a leadership development program that builds bench strength while providing individuals with a pathway to career growth in operations.
  • Evaluates financial and operational performance metrics (KPI/SLA) for assigned program(s); holds regular meetings with Supervisor's to summarize how metrics affect program objectives; mentors the development of Supervisor's business acumen.
  • Work closely with Supervisors and Operations Support Leads to ensure that McKesson complies with all government regulatory, anti-fraud and abuse statutes by monitoring and maintaining standardized policies and procedures.
  • Mentors core competency behaviors and models McKesson's core values (ICARE & ILEAD) in all internal/external interactions.
  • Reinforces operation's commitment to building and growing a diverse, inclusive workforce.
  • Typically requires 6+ years experience, including 0-2 years supervisory experience.
  • Distribution Center experience (large size).
  • 0-2 Experience managing, leading and developing staff.
  • Technical ability: Excel, MS Office products.
  • Excellent and effective business communication skills both verbally and in writing.
  • Ability to multi task in a fast paced environment and make strong business decisions.
  • Demonstrated employee engagement skills.
  • 4 year degree preferred.
  • 2+ years of supervisory or management experience highly preferred.
  • Industry experience in logistics, supply chain, warehouse, manufacturing or distribution environment preferred.
  • Skilled in interviewing, coaching, evaluation, discipline and record keeping.
  • Experience with DEA regulations a plus.
  • WMS experience preferred.
  • MS Access proficiency and ability to interpret and analyze data.
  • Competitive compensation package.
  • Annual bonus or long-term incentive opportunities may be offered.
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