Day Services Manager

Fello•Linthicum Heights, MD

About The Position

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated. The Day Services Manager will facilitate community-based day services and support the development of innovative community development services for people with disabilities in an assigned region or location. The Day Services Manager will manage and coach assigned Direct Support Professionals (DSPs) ensuring that services are designed to be person-centered with individualized schedules for each person. The Day Services Manager will work cooperatively with the Workforce Development and Living Options & Services teams to ensure seamless services and supports. This position is a member of the Leadership Council.

Requirements

Experience working and supporting people with disabilities
Experience facilitating services for people based in the community and in the development of community-based activities and other collaborative programs
Proficiency in MS Word, Excel, Outlook, and other technology tools such as iPads
Ability to exercise initiative, think creatively in the improvement of processes and drive results, and exercise good judgment in sensitive situations
Ability to work well under pressure in an ever-changing environment with the ability to work collaboratively with diverse personalities and employee populations
Strong oral and written communications and interpersonal skills with the ability to manage positive communication in difficult situations and the ability to provide candid/constructive feedback
Five years working and supporting people with disabilities, with at least two years facilitating services for people based in the community
High school diploma
Valid Maryland Driver's License with no egregious violations

Nice To Haves

Bachelor's degree

Responsibilities

Facilitate community-based day services
Support the development of innovative community development services for people with disabilities
Manage and coach assigned Direct Support Professionals (DSPs)
Ensure services are designed to be person-centered with individualized schedules for each person
Work cooperatively with the Workforce Development and Living Options & Services teams