About The Position

Position Objective: To assist customers in their shopping experience by properly stocking shelves and displays in the most efficient, friendly, and courteous manner possible. Reporting Structure: This position formally reports to the Store Director. Status: This is a non-exempt position.

Requirements

  • Completion of ongoing training and development as listed on the Cosentino Learning Plan.
  • Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 10 lbs.
  • Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 75 lbs.
  • Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
  • Occasionally lifting and carrying up to 50 lbs.
  • Bending and squatting, at times all the way to floor level.
  • Able to work in colder conditions of the grocery coolers and freezers.

Nice To Haves

  • A high school diploma or equivalent is preferred.
  • Climbing a ladder, possibly up to 5ft.

Responsibilities

  • Know and implement the Cosentino Customer Service Standards.
  • Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise.
  • Keep back room and cooler/freezer areas neat and ready for new deliveries.
  • Quickly and neatly stock grocery shelves by matching item UPCs codes to shelf tags and using the “face front” display method.
  • Support the inventory process by accurately counting and recording merchandise.
  • Change shelf tags, change price markers on displays, and label/price mark any merchandise with missing UPC codes.
  • Monitor products for any damaged, un-saleable, or returnable products that should be removed and follow proper procedures for damage claims.
  • Able to operate, clean and maintain all equipment safely and competently.
  • Meet or exceed productivity standards to produce desired team and individual results.
  • Monitor all expiration dates and ensure that ad items are properly rotated.
  • Actively work to keep your work area and your department is clean and safe for customers and coworkers.
  • Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
  • Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
  • Demonstrates the basic math and reading skills required for the position.
  • Know your department items, procedures and policies so that you can accurately and courteously answer customer questions.
  • Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
  • Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.
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