Datacap Administrator

Alliance Of Professionals And Consultants-posted 14 days ago

$80 - $85/Yr

Mid Level

Remote • Raleigh, NC

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We are seeking a skilled Datacap Administrator with 4-5 years of hands-on experience supporting, configuring, and maintaining Datacap environments. The ideal candidate will be responsible for ensuring the reliable operation, performance, and security of our data capture solutions, while also partnering with business and technical teams to optimize workflows and streamline document-processing operations.

Install, configure, and maintain Datacap components and related services.
Build, modify, and manage Datacap applications, including workflows, jobs, and tasks.
Use Datacap Navigator, Datacap Studio, and Datacap Application Manager to configure system behavior.
Support migration of Datacap applications across development, test, and production environments.
Manage user roles, permissions, and access controls within Datacap.
Integrate Datacap with enterprise authentication systems (Active Directory, LDAP).
Configure and maintain security policies for applications, repositories, and processing workflows.
Monitor overall system health and performance, ensuring optimal throughput and stability.
Perform routine maintenance including daily checks, log reviews, cleanup tasks, and scheduled restarts.
Plan and execute Datacap upgrades, fix packs, and patches in coordination with IT and vendor teams.
Work with underlying databases (e.g., SQL Server, Oracle) and application servers to maintain reliability and security.
Use Job Monitor, dashboarding tools, and system logs to monitor batch processing and workflow performance.
Troubleshoot issues related to document ingestion, workflow execution, system integrations, and user access.
Collaborate with developers, infrastructure teams, and business stakeholders to resolve issues promptly.
Document incidents, resolutions, best practices, and process improvements.
Customize Datacap Navigator UI elements and workflow behavior to support changing business needs.
Configure panels, rules, shortcuts, and custom actions to enhance user experience and productivity.
Identify automation opportunities and recommend improvements to workflows, batch processes, and exception handling

4-5 years of experience working with Datacap administration, configuration, or support.
Hands-on experience with Datacap tools such as Datacap Navigator, Studio, Application Manager, and Job Monitor.
Strong understanding of authentication/authorization systems (Active Directory, LDAP).
Experience working with databases (SQL Server, Oracle) and Windows or Linux server environments.
Knowledge of capture workflows, imaging processes, OCR/ICR technologies, and document classification concepts.
Solid troubleshooting skills with the ability to analyze logs, workflows, and application behavior.
Ability to work collaboratively with cross-functional teams and communicate technical concepts to non-technical users
Strong analytical and problem-solving abilities.
Excellent communication and documentation skills.
Ability to manage multiple priorities in a fast-paced environment.
Attention to detail and commitment to system reliability.

Experience with FileNet, Content Navigator, or broader Cloud Pak for Business Automation tools.
Familiarity with scripting (PowerShell, Python) to automate tasks or assist with maintenance.
Understanding of enterprise ECM environments and integration patterns.
Experience supporting high-availability or large-scale Datacap installations.

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